A Planning Checklist
A successful customer support community doesn’t just benefit your customer service organization, it also gives your customers a platform for sharing product suggestions and feedback.
This planning checklist offers an overview of the 5 most important elements to consider when planning a customer support community, including:
1. 90% of Internet users consider consumer recommendations to be the most credible form of advertising
2. Two-thirds of consumers spend more online after getting recommendations from an online community
3. While 42% of consumers are willing to advocate a brand freely, another 40.5% are willing to do so only when they have an incentive
Offered Free by: DNN Software
See All Resources from: DNN Software
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.